Customer Support & Chatbots

AuraChat: Embeddable Web Customer Chatbot Backend

Embeddable web chat backend API connecting website widgets with custom Gemini AI assistants. (ওয়েবসাইট চ্যাট উইজেটের সাথে কাস্টমাইজড ব্যাকএন্ড এআই যুক্ত করার এপিআই সিস্টেম।)

Overview

### Overview AuraChat serves as a universal backend for website chat widgets. Connected via API webhooks, it passes user questions to a Gemini assistant configured with strict business guardrails, returning synchronous support answers to the front-end. ### Workflow Logic - **Webhook Ingestion:** Receives message payloads from website chat widgets. - **Guardrail Agent:** Processes queries under custom system instructions. - **Synchronous Response:** Returns support responses to the front-end interface instantly.

The problem

Connecting custom website landing page chat widgets to intelligent, controlled AI assistants requires custom server backends.

The solution

AuraChat provides a webhook API that links any frontend chat widget to a guardrailed Gemini AI assistant.

Features

—Universal Webhook REST endpoint for any web chat UI
—Custom business rule & product promotion guardrails
—Synchronous instant message delivery
—Brand voice customization
—Simple integration script for website developers