PixelSupport: Telegram AI Customer Support Bot

Overview

### Overview PixelSupport is an automated customer support bot for Telegram communities and stores. Powered by Gemini LLM with window memory buffer tracking, it handles policy queries and product questions 24/7. ### Workflow Logic - **Message Listener:** Receives user messages in Telegram support channels. - **Buffer Memory:** Retains multi-turn conversation history for context. - **AI Response:** Generates friendly customer support replies based on business guidelines.

The problem

Running 24/7 customer support desks across Telegram communities is expensive and difficult to manage.

The solution

PixelSupport connects to Telegram channels, maintains conversation context via memory buffers, and answers support queries automatically.

Features

• -24/7 automated Telegram customer support chat agent
• -Window buffer memory for context retention
• -Pre-configured business policy & FAQ response rules
• -Multilingual support (Bengali & English)
• -Instant response times with zero delay